logo Sign Up

Privacy Policy

Our Commitment to Your Privacy

At Canberra Casino, we understand the importance of protecting your personal information and respecting your online preferences. Our platform is designed with transparency and security in mind, ensuring that you feel comfortable sharing your experiences with us.

What Personal Information May Be Collected?

To provide an enjoyable and personalized experience for our users, we may collect various types of data, including:

  • Account registration information: name, email address, password
  • Device and browser information: device type, operating system, browser version, IP address
  • Usage analytics and behavioural data: game interactions, browsing history, session duration

Account Registration Information

When creating an account with Canberra Casino, we collect basic personal details to ensure secure access. This includes your name, email address, and password.

Device and Browser Information

We gather information about the devices and browsers you use to interact with our platform, including device type, operating system, and browser version. This helps us optimize performance and maintain compatibility across various platforms.

Usage Analytics and Behavioural Data

Our analytics tools collect data on your interactions within the platform, such as game playtime, browsing history, and session duration. We use this information to refine our content offerings, improve user experience, and provide more relevant marketing communications.

Cookies and Tracking Technologies

To enhance our services and ensure a smooth user experience, we employ various cookies and tracking technologies on our website:

  • Essential Cookies: storing user preferences, login details
  • Functional Cookies: optimizing platform performance, session management

We use third-party analytics tools to collect usage data and track behaviour. These partners include:

  • Google Analytics (GA) for measuring traffic patterns and demographics
  • Mixpanel for analyzing user interactions and product development insights

You can manage your cookie settings by adjusting your browser preferences or contacting us.

Communication Preferences

At Canberra Casino, we respect your communication choices. You may opt-in to receive marketing communications via email, which will include promotional offers, updates on new content releases, and other platform-related news. To update your communication preferences, please contact our support team.

Data Storage and Retention

We store data in accordance with industry standards for a period necessary to ensure compliance with applicable regulations:

  • User account information: retained until user deletion or when no longer required
  • Device and browser details: stored temporarily during usage analytics collection
  • Cookies and tracking data: kept for the duration specified in each partner's terms of service

Security and Account Protection

We implement robust security measures to safeguard your personal data, including:

  • Encryption: protecting sensitive information from unauthorized access
  • Access controls: limiting personnel with authorized access to account details and data storage facilities
  • Session management: secure handling of user login sessions and password protection

User Rights Regarding Personal Data

You have the right to request access or correction of your personal data. If you'd like to:

  • View, update, or delete your account information
  • Exercise control over specific types of tracking technologies (cookies)

Please contact our support team for assistance.

Third-Party Services or Integrations

We may use third-party services to enhance our features and user experience. These integrations adhere to their own terms and conditions regarding data handling, sharing, and retention policies.

Compliance with Applicable Privacy Regulations

Canberra Casino is committed to compliance with global regulations governing online data protection:

  • GDPR for European users
  • CCPA for California residents

Please refer to these documents on our website or consult local authorities for guidance if you require further assistance.

Platform Monitoring for Security and Fraud Prevention

To protect user safety and prevent unauthorized access, we may use analytics tools to monitor account activity. These measures help ensure secure usage of the platform:

  • Inactive account detection
  • Anomalous login behaviour alerts

This is done in accordance with relevant regulations and our internal data protection policies.

Age Restrictions and Minor Protection

We operate under a strict policy regarding age restrictions: only users aged 18 years or older are allowed to register an account. Parents or guardians may contact us if you suspect unauthorized account access by minors.

Our commitment to user protection means we continually review and adapt this privacy notice in line with regulatory developments, industry best practices, and ongoing platform improvements.

Please feel free to reach out at any time:

For any questions regarding our Privacy Policy, please email our support team or consult the FAQs section on our website.