Responsible Gaming

Responsible Gambling at Canberra Casino (Crown)

Safe and Balanced Gambling Habits

At Canberra Casino (Crown), we encourage our players to gamble responsibly by maintaining a healthy balance between entertainment and financial management.

Gambling should never become an addiction or a means of generating income. It's essential to treat gambling as one of many forms of entertainment, much like visiting the cinema or going out for dinner.

Budget and Bankroll Management

To ensure that you can maintain control over your finances while enjoying our games:

Set aside a specific budget for gaming activities.
Allocate funds exclusively for recreational purposes.
Monitor and adjust your spending habits to prevent excessive losses.
Always have access to emergency funds outside of your gaming allocation.

Deposit, Loss, Wager, and Session Limits

We provide various tools to help you maintain balanced behavior:

Deposit limits: Set a maximum amount that can be deposited into your account per day/week/month.
Loss limits: Determine the maximum loss you're willing to incur within a specific timeframe.
Wager limits: Establish maximum bet amounts for individual games or sessions.
Session time limits: Set reminders to take regular breaks and limit consecutive gaming sessions.

Reality Checks and Time Reminders

To maintain a healthy perspective, we offer:

Reality checks: Regular notifications about your time spent playing, wagers made, and losses incurred.
Time reminders: Notifications encouraging you to take scheduled breaks or log out of the platform after extended periods.

Cooling-Off Periods and Self-Exclusion Tools

If you need a break from gaming:

Cooling-off period: Temporarily suspend your account access for a specified duration (at least 24 hours).
Self-exclusion tools: Permanently ban yourself from accessing the platform or restrict your login frequency.

Account Verification and Age Restrictions

Verify Your Identity to Ensure Smooth Gaming Experience. For our young customers, we set:

Minimum age requirements (18 years old) for account creation.
ID verification processes to prevent underage access.

Account Security

To safeguard against unauthorized transactions: